While All Access is great when it comes to getting tickets for Trisha's concerts, they are not very efficient in getting pre-ordered merchandise to its customers.
Not only have I not received my CD that I purchased with my Atlanta ticket, I haven't received the "platinum bundle" that I pre-ordered back in October. I finally called yesterday and was told it was shipped Friday and takes 3 days. When I responded that I paid for expedited shipping so I would get it before (not after) the release date, all they could say was - "you'll have to talk to my supervisor who, of course, was not there at the time."
I'm not sure I'll buy any pre-sale merchandise this way ever again. I'll just wait for the cd to be released and buy it at Wal-Mart (like I did yesterday morning).
Cindy